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I’ve just re-released another show from my podcast archive:   ‘Obstacles Or Opportunities’, with Prof. Jesse Stommel....

‘How Much Do we Really Remember?’ https://media.rss.com/investing-in-conversation-conflict-management-for-managers/feed.xml   was...

The latest episode of the podcast is another show from the  archive:   ‘They Speak English … Don’t They?’ https://media.rss.com/investing...

In the post which ran alongside the first full episode of the ‘Investing in Conversation’ podcast:   ‘Do You Lead With Listening?’,   I...

If you heard any of the first series of the podcast:   ‘Investing in Conversation – Conflict Management for Managers’...

As with all the posts in this short series on ‘Mediation Skills for Managers’, I need to start with a quick clarification:   Formal...

Are you asking the right questions? Five Tips on the Art of Enquiry in Mediation:   Formal mediation is a carefully structured, tried and...

Before we start, the lawyer in me is shouting for a ‘DISCLAIMER!’.  So:   I’m writing these posts for your general information.  Please...

This is the first in a series of posts on mediation skills for managers.  I’m leading with listening, as I did on the first series of the...

Last time, I said:   ‘The first word on conflict management’ is ‘collaboration’.   As I’ve said before, there’s no collaboration without...

The first word on conflict management is ‘collaboration’ – which, as I said here last time, is also central to the World Health...

Before I give you a quick answer to the title question, I should put you fully in the picture:    I have a bit of an issue with the term...

As I said at the end of last week’s post, there isn’t a full pod this week, because of the urgent personal issues which made last week’s...

The answer to this week’s title question is much the same as last week’s – ‘it all depends on the person and the task’!   Last time, I...

The quick answer to the title question this time is:   It all depends – on the person and the task in hand.   Last week’s pod was about...

The quick answer to the title question is:   Because speech is still the most powerful conflict management tool we have.  If you don’t...

After last week’s look at technology as an attention barrier (and bridge), on this week’s pod:   ·         I bust a myth – with the help...

Across the three parts of this pod, we’re looking at another potential cause of misunderstanding:   Part 1 News  - we talk about some...

First, an apology – for being late!  No excuses – just an explanation:   This post relates to the show published (on most apps) on...

In the first full episode of the new podcast , I talk to internationally renowned sound expert, Julian Treasure , about ‘the most...